Reference

Your Rights and Our Legal Commitments

dearcrore operates under a defined legal framework that governs how your account, data, and activity on this platform are handled.

Terms of UsePrivacy PolicyAccount ConditionsData Retention RulesJurisdiction Clause

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What These Terms Cover on dearcrore

dearcrore Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every account opened on dearcrore.com and govern the relationship between you and the platform from the moment you register. Access to features and participation in any activity depends on applicable local law and is available where local law permits. We do not

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extend access to jurisdictions where such activity is prohibited. Transactions processed via UPI, Paytm, and PhonePe fall under both the platform's payment conditions and the rules of the respective payment provider. By completing a deposit or withdrawal through any of these rails, you confirm you have
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read and accepted the conditions that apply to those transactions. Any disputes relating to account funds are handled according to the dispute resolution clause in the full terms document.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Reach Us for Legal and Policy Queries

If you have a question about these terms, a data access request, or need to report a policy concern, we have three channels open.

HOW WE HANDLE IT

Data, Security and Account Transparency at dearcrore

We handle your personal data, cookies, and account records according to documented internal policies aligned with applicable Indian data protection norms.

Data Collection Scope

We collect only what is necessary: your name, contact details, and transaction history linked to your account.

Cookie Policy

We use session cookies to keep your lobby state and preference cookies to remember your selected language and payment method.

Account Security

Accounts are protected with password hashing and optional two-factor authentication via SMS.

Data Retention Period

Transaction and account records are retained for the period required by applicable law — typically seven years for financial records.

Who to Contact

Data-related requests — access, correction, or deletion — should be directed to our legal team via email.

Requesting Changes to Your Record

You may request correction of inaccurate personal data held by us.

Frequently Asked Legal Questions

These questions cover the legal details our account holders ask about most — from data rights to how disputes are handled and what the terms mean in practical terms.

Yes. Email our legal team from your registered address with a data access request. We will compile and send a full copy of your account data within the timeframe set out in our privacy policy, usually within 30 days.

Submit a deletion request through the secure online form on the contact page. After identity verification, we remove your personal data from active systems. Financial transaction records may be retained for the period required by law.

Account terms are governed by the law of the jurisdiction stated in the full terms document. Access to the platform depends on local law and is available where local law permits. Any dispute is subject to the resolution process outlined in those terms.

We record the transaction amount, timestamp, and a reference ID. We do not store your UPI handle or Paytm wallet credentials directly; those are processed by the payment provider under their own privacy terms.

Financial records are retained for up to seven years in line with standard accounting requirements under applicable law. After the retention period ends, records are securely deleted unless a regulatory hold is in effect.

Yes. Use the secure online form to submit a correction request. We verify your identity first — typically via your registered email and a one-time code — then confirm the update in writing within 14 working days.

Contact us immediately via live chat or email. We can suspend wallet activity while we investigate. Our security team reviews login logs and, if unauthorised access is confirmed, we initiate an account recovery and incident review process.

Your Rights and Our Legal Commitments

Reach Us for Legal and Policy Queries

Data, Security and Account Transparency at dearcrore

Data Collection Scope

Cookie Policy

Account Security

Data Retention Period

Who to Contact

Requesting Changes to Your Record

Frequently Asked Legal Questions

01 Can I request a copy of all personal data dearcrore holds about me?

02 How do I ask for my account data to be deleted?

03 Which law applies to my account and any disputes that arise?

04 What personal data does dearcrore collect when I deposit via UPI or Paytm?

05 How long does dearcrore keep my account transaction history?

06 Can I update incorrect personal details on my account?

07 What should I do if I believe my account has been accessed without my permission?

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