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How dearcrore Handles Your Personal Data

At dearcrore, we take your personal data seriously — this page sets out exactly what we collect, why we collect it, and how we keep it secure for…

Data encrypted in transitNo third-party selling of your dataUPI & Paytm transaction privacyRight to request deletionIndia-specific data handling
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dearcrore How dearcrore Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you have a question about how your data is used, want to request a copy of the information we hold, or need to ask us…

Email Privacy Support Send your data request or privacy concern to our dedicated privacy email.
Live Chat Start a live chat session from any page on dearcrore.
In-Account Request Form Log in to your dearcrore account, navigate to Account Settings, and use the Privacy…
HOW WE PROTECT YOU

Data Handling, Security and Your Account Rights

We have built specific controls around every stage of your data's life — from the moment you enter your mobile number at registration to the point where we…

Encrypted Data Storage

All personal data, including your UPI handle and Paytm details, is stored using AES-256 encryption at rest.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit most.

Account Security Practices

Your account is protected by a password you set at registration plus optional two-factor authentication via your registered mobile number.

Data Retention Periods

Transaction records are retained for a period required under applicable Indian financial regulations.

Your Right to Access & Correct

You can request a copy of all personal data we hold about you at any time.

Third-Party Data Sharing

We share your data only with payment processors like UPI networks and PhonePe to complete your transactions, and with fraud-prevention…

Frequently Asked Privacy Questions

Below are the questions we receive most often about data collection, storage, cookies and your rights as a dearcrore account holder in India. If your question is not covered here, use the live chat or in-account form to reach our privacy team directly.

We collect your full name, email address, mobile number and date of birth at registration. When you make a deposit, we also record your payment-method identifier — for example your UPI handle or Paytm number — to process the transaction securely.

We share data only with payment processors such as UPI networks and PhonePe to complete deposits and withdrawals, and with fraud-prevention partners to keep your account safe. We never share your data with advertisers or sell it to any other company.

Transaction records are kept for the period required under applicable Indian financial law. Profile data is deleted within 30 days of a verified account-closure request. You can submit a deletion request through Account Settings or via our privacy email.

Log in to your account and use the Privacy Request form in Account Settings, or email our privacy team with your registered mobile number. We will confirm your request within one business day and send the data package within 72 hours.

We use session cookies essential for login and analytics cookies to see which pages are visited most. Analytics cookies can be switched off at any time using the Cookie Preferences panel in the footer. Essential session cookies cannot be disabled as they keep you logged in.

We store only the reference token or identifier returned by the payment network after a transaction — never your full UPI PIN or PhonePe credentials. This token lets us reconcile your deposit without holding sensitive payment credentials on our servers.

Change your password immediately via Account Settings and then contact our privacy support team through live chat or email. We will review your account access logs, freeze any suspicious sessions and advise you on next steps to secure your account.

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